Refund policy

Returns

We want you to love your clock. If you don't, you have 30 days from the day it arrives to send it back.

To be eligible, the clock must be unused, in its original packaging, and in the same condition you received it. Please keep the box — it's built for this clock and we can't accept returns without it.

How to start a return

Email support@racecarclock.com with your order number and let us know you'd like to return. We'll reply with the return address and instructions.

Please don't send anything back before contacting us. Packages that arrive without an approved return request can't be accepted.

Return shipping

If the clock arrived damaged, defective, or isn't what you ordered, we cover return shipping — or we may simply send a replacement without asking for the original back.

If you're returning because you changed your mind, return shipping is at your expense.

Damaged or wrong item

Please open and check your clock as soon as it arrives. If something is wrong, email support@racecarclock.com with photos of the item and the packaging and we'll make it right — free replacement or full refund, your choice.

Non-returnable

Gift cards.

European Union and United Kingdom

If your order ships to the EU or UK, you also have the statutory right to cancel within 14 days of delivery, for any reason. Our 30-day policy above is more generous and applies alongside it.

Refunds

Once we've received and inspected your return, we'll email you either way. Approved refunds go back to your original payment method within 10 business days. Your bank may take a few days more to post it.

If more than 15 business days have passed since we approved your refund and you still don't see it, email support@racecarclock.com.